What People Say About You Online Is Your Brand. Let’s Make Sure It Builds Trust.
Before a customer ever picks up the phone or walks through your door, they check your reviews. If you’re not actively managing that story, someone else is writing it for you.
At Digitac Media, we don’t just monitor reviews. We help you build a reputation that drives conversions, improves operations, and keeps customers coming back. Every engagement starts with your Custom Marketing Playbook, built around your goals, your industry, and the voice of your customer.
Why It Matters
One unanswered negative review can cost you up to 7% in annual revenue according to Harvard Business Review.
76% of consumers look at online reviews before choosing a local business.
This isn’t a vanity issue. It’s a revenue issue. And we help you fix it.
With the right tools and a proactive strategy, we help you:
- Win trust with new customers
- Retain current customers
- Prevent negative reviews from going public
- Get real-time feedback to improve your business
Get More 5-Star Reviews with ReviewLead
Your happy customers are your most powerful sales force.
Our ReviewLead system makes it easy to collect glowing reviews by reaching customers at the right moment and guiding them to post publicly.
And if the experience wasn’t perfect, we redirect the feedback privately so you can resolve it before it becomes a problem.
ReviewLead Helps You:
- Get more 5-star reviews automatically
- Improve local rankings and visibility
- Build credibility fast
- Address issues before they spiral
What’s Included
Review Monitoring & Aggregation
Google, Yelp, Facebook, and industry sites are pulled into one clean dashboard.
Human-Powered Review Responses
Our team responds to every review in your brand voice quickly, tactfully, and professionally.
Reputation Analytics & Insights
We turn raw reviews into usable data. Track trends, identify weak spots, and celebrate wins.
Win-Back Campaigns
Get help following up with unhappy customers to repair relationships and protect your brand.
Review Generation Tools (ReviewLead)
Automated, smart prompts ask the right people at the right time for public feedback and help your best work speak louder.
How It Works
- Discover – Start with your Custom Marketing Playbook. We’ll review your current reputation and outline a step-by-step plan to boost your reviews and protect your brand.
- Monitor & Respond – We centralize your reviews, write on-brand replies, and keep you informed with monthly trend reports.
- Grow & Improve – Through ReviewLead and win-back strategies, we help you consistently build trust while identifying areas for improvement.
Your Reputation Deserves a Strategy, Not Just Reactions
The conversation is already happening. Let’s make sure your side is being heard professionally, consistently, and powerfully.
We’ll assess your reviews, spot red flags, and create a roadmap to more trust and more stars.